Cookie Policy

Exactly which cookies we set, why, and how to change your mind.

A cookie is a small file a website stores on your device. We use very few of them, and we do not run advertising, analytics or cross-site tracking cookies of any kind.

Strictly necessary

These make the site function. They do not require your consent, but you should know they exist.

Cookie Set by Purpose Lasts
ci_session eSIM Retailer Keeps you signed in, verifies one-time codes, remembers your basket and any referral link you arrived from, and protects forms against cross-site request forgery. 2 hours
ck_consent eSIM Retailer Remembers the cookie choice you made, so we stop asking. 6 months
__stripe_mid, __stripe_sid Stripe Processes card payments and screens fraudulent transactions. Set only on the checkout, destination and Manage eSIM pages — Stripe is not loaded anywhere else on the site. Up to 1 year
_GRECAPTCHA Google reCAPTCHA Tells real customers apart from bots on the forms it protects. 6 months

Functional — your choice

Our live chat provider, Tawk.to, sets its own cookies so a conversation survives you moving between pages. Nothing from Tawk loads until you either turn this on in your cookie settings or open Live chat yourself. If you never use live chat, these are never set.

Analytics and advertising

We do not use any. There is no Google Analytics, no advertising pixel and no cross-site tracking on this website. If that ever changes, this page will say so and the cookies will stay switched off until you allow them.

Other third parties

Some pages load fonts, country flags and QR images from Google Fonts, FlagCDN, jsDelivr and QR Server. These do not set cookies, but as with any file your browser fetches, your IP address is visible to those providers.

Changing your mind

You can change or withdraw your choice at any time — it is as easy to turn off as it was to turn on.

Open cookie settings

You can also block or delete cookies in your browser settings. Blocking the strictly necessary ones will stop you signing in or completing a purchase.

Questions about this policy? Email support@esimretailer.com.